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You can use Gellmedia on any modern mobile or desktop device! Both Apple and Android mobile devices should work perfectly, or you can read on your computer. You can also use most mobile reading devices with built in web browsers (such as Kindle) will also work.
Gellmedia can be used on any mainstream browser on most modern devices. Specifically, {sitename is supported on updated versions of:
  • Google Chrome
  • Firefox
  • Safari
  • Opera
  • Internet Explorer (IE) 8 or greater
... on these Operating Systems:
  • Windows
  • Mac OS
  • iOS
  • Android
  • Windows Phone
  • Linux
Please send our support staff the details of your situation (the book you are having issues with and the device you’re trying to read it on). Our technical support team will review your issue and we will provide an answer as quickly as possible, generally within 24 hours.
Please fill out the support contact form to let us know you’re having an issue. Our support staff will get back to you as soon as possible, usually within 2 hours.
Adobe Digital Editions must be installed on your device in order to read books from our library. Click to download.
To submit a question or issue, please fill in our support contact form, and one of our Customer Service Representatives will contact you within 24-48 hours.
Once you have cancelled you membership, a confirmation email will be sent to the account you used to sign up. If you need to update you email on file, this can be done through a live representative or by sending a request through our contact form. Please contact our support staff if you do not receive a confirmation email and check your spam/junk mail in case the message was sent there.
You can call us toll-free at 1-855-549-1868 to speak with a live representative, or email us at support@gellmedia.com.
After cancelling your membership and receiving a confirmation email, you should not be charged further. If an error has occurred, please reach out to a live representative immediately so the matter can be resolved.
You can decide when you cancel your membership. After you cancel your membership, you will still have access to your account until the end of your term. You will not receive additional billing after your account has been cancelled.
Fill out our online cancellation form here to cancel your account at any time, or call us toll-free at 1-855-549-1868.
Refund eligibility:
  1. If you have had technical issues, fraudulent account activity, or billed erroneously.
  2. You may also be qualified for a refund if the website does not meet your expectations.
Refunds will be processed within 24 hours. An email message will be sent to the address on file to confirm that it has been processed. Please allow us 3 to 7 business days to process the refund. To get more answers about our refund policy, please get in touch with our support staff at 1-855-549-1868.
Charges on your statement from Gellmedia will appear as "gellmedia.com 8555491868". If you have any other questions, please contact a support representative.